Privacy Policy

Introduction

At Alcyone Guest House, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our guest house.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your personal information.

Information We Collect

We may collect personal information from you in a variety of ways, including:

• Personal Data: When making a booking or inquiry, we may collect your name, email address, postal address, phone number, and payment information.
• Guest Information: During your stay, we may collect additional information such as your preferences, special requests, and feedback.
• Website Usage Data: We may collect information about your browsing actions and patterns when you visit our website, including the pages you view, the links you click, and other actions you take.
• Cookies: We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our website from functioning properly.

How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Process and manage your booking
• Provide you with the services you request
• Send you confirmation emails and updates about your booking
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations

Disclosure of Your Information

We may share your personal information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to the processing of your personal information

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at alcyone@innisfree.tech or by using the contact information provided on our website.

Last Updated: April 2023